If you'd like to manage your subscription, or update your billing information please follow the steps below.
1. On your desktop or mobile browser click the following link: https://trueroyalty.tv/hostedaccount/
2. Enter your email address, then click “Submit”
3. Check your inbox for a numeric code (or check junk/spam if you don’t see it after 30 seconds)
4. Put the code in the box to access account management
(The code will expire after 10 minutes if not used, however you can always generate a new one whenever you need.)
If you’re having trouble signing in with your password please consider the following possibilities
Wit those possibilities in mind, here are some ways to log in on the web:
If you don’t have a password, or your password isn’t working here is how to set/reset it
If you didn’t receive an email to reset your password, it’s likely that you are using an incorrect email address. Please try any other emails you have. Search your inbox for “Start watching” email from VHX (You can search “Start Watching VHX’)
If a password is not required
In order for content to be available on the internet, some videos require certain territorial restrictions. When this requirement exists on a video you're trying to watch, you will see a message reading:
"Sorry, video is not currently available in your country"
If you're seeing this message, it may be because you're accessing the internet through a Virtual Private Network (VPN), or a proxy. These methods can hide your location and will prevent playback from a protected video. If disabling these methods does not resolve the issue, then it's likely that you're trying to access the content from a region that is currently being blocked.
Make sure you have a reliable internet connection and you are using a supported browser.