If your cannot find what you need on this page, please scroll to the bottom to reach our customer support team - we’re standing by to help.
If you haven’t received an email to watch, try logging in with your email address to access True Royalty TV Video content.
If you’re still having trouble please contact us using the form below.
If you’re having trouble signing in with your password please consider the following possibilities
Wit those possibilities in mind, here are some ways to log in on the web:
If you don’t have a password, or your password isn’t working here is how to set/reset it
If you didn’t receive an email to reset your password, it’s likely that you are using an incorrect email address. Please try any other emails you have. Search your inbox for “Start watching” email from VHX (You can search “Start Watching VHX’)
If a password is not required
Note: If you did not receive an email to sign-in, it’s likely that you’re using an incorrect email address. Please try any other emails you may have signed up with. Check all of your inboxes for a ‘Start watching VHX’, and be sure to check your junk/spam folder as well.
If you’re able to log in, you can change your login email address at any time on your settings page.
If you don’t know your password and are unable to reset it because the reset emails would be going to an address you can’t access, you’ll need to contact us and help verify you’re the account owner.
To help the process go as smoothly as possible, please include the following information when you write in using the form below or emailing us at support@trueroyalty.tv:
Yes you can certainly gift True Royalty TV for others . Your gift never expires, provided that True Royalty TV remains available for purchase. Here how to buy a gift subscription.
1. Head to the gifting page of True Royalty TV.
2. Here you will want to enter your recipient's first and last name, as well as their email address.
3. Select "Checkout"
4. You'll now be prompted to enter your billing details to purchase the gift subscription.
5. They will receive an email notifying them of the subscription and they will be able to sign in using their email and begin streaming immediately
If you already have a subscription and are logged in, you can also find a link to purchase a gift from your billing settings.
Please keep in mind that all subscriptions are set to auto-renew. If you do not want this please either reach out to our customer service team using the form below.
If you received a True Royalty TV subscription as a gift you can sign in and begin watching. Please note that the account was set up under the gifter’s payment details. You can update the billing information on this page: Click Here
To watch the service, all you need is your email address to access on any of our apps, or online here: https://play.trueroyalty.tv/login
You have the option to trigger an activation link to your inbox, or create a password, whichever you prefer, then you can start watching on any device. No password required, you input the code to your inbox.
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